Return-Path: Delivered-To: kelly@bsltproperties.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id CAj5HiY3kmgTCwsAcizydQ (envelope-from ) for ; Tue, 05 Aug 2025 11:53:58 -0500 Return-path: Envelope-to: kelly@bsltproperties.com Delivery-date: Tue, 05 Aug 2025 11:53:58 -0500 Received: from mail-qk1-f181.google.com ([209.85.222.181]:53621) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.98.1) (envelope-from ) id 1ujKvG-000000033kU-0VlH for kelly@bsltproperties.com; Tue, 05 Aug 2025 11:53:58 -0500 Received: by mail-qk1-f181.google.com with SMTP id af79cd13be357-7e81074ae83so64478485a.3 for ; Tue, 05 Aug 2025 09:53:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20230601; t=1754412827; x=1755017627; darn=bsltproperties.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=JY+Lhj4Uxdo0DO/CHATuLu9HWrkD494+NsS30goux6U=; b=XeroYWEfkSdszTc38y7AInc1lkUWWCCaRfTVFIoMOqzEiSpax/pr7tLBvQEIqTviQv LERF/irnNOmrdMY1IzuvTDdwQtDo2eTElxnRxlbqmHn/5mHlZfRejkDMwHpsnqhg5Yly hut9Ll0Vl1FG4md2cJAD2Ay98TsRsCtTyPeaQuZ6yIzY+b0yZo4dCCDbh0yNoFVtsXNy ZnUkTg+0hlGVIck5FjLDRbcqiLXCNqf1ewqIItpS34pPEzXdZNyNhOGjyDkxf+tfaQEj /BlsxB6vrt+uI8HDT5iye5ASW4nPZJCphuPNWqT+8vHs4OwUbtfaNjG8XkvY2bJkkA3U xDCA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1754412827; x=1755017627; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=JY+Lhj4Uxdo0DO/CHATuLu9HWrkD494+NsS30goux6U=; b=kmiGuqKOueevLa4FVNJwXoRA4y5C0tnO2iZdbYDYv/1tFrWnIKs0VXp+ikysVAvm3m huYKEu2NBliMW2edtbs4KNiwGk/FaPKp+IjPpQ0avJ/b1PID62Vs8KO6aGtrcdns2PIw YVNl1EuOjVsT5FBWjuJtrQheY4yb8py0mahdp7nlsiH1NWfap0Beku+ZFkkkbNAEOWYC A+Fun/s5IjMP8bW0eF3VNsN/IpW49mEpzYX2O+ElF+QWrNQW6a5E8EvYW0TtBKt9zbU6 fTSDouLIAdOxFsQ4G/T8DmCUCNRsKaYhfDH1AKQaGSxqBYu+N/RmZcwz6gL+RkThhQiF lBSQ== X-Gm-Message-State: AOJu0YyT0X4eUxbqy+EHoqFTIB8tUPGjOooC2SVUTV89q/XPsq8KmOVk 6CaRrNzmG2qyi8GZ4VdrAH0uyqdVZ1VOvFPEawG9u9eMQiyxfNvqWLqhx8uvccHbixAy5gum7UX 7i/aYAiimTgKMmFsRoI/NFEyK+RT+CvxHaFVM X-Gm-Gg: ASbGncszubluuIbTIfd4baZJwNiOTUKQ6q/KbpPoHbNY7hqgHL4oskZs7L3ahUgwkZn bHlG2EDGjJ7iYMrTOOpJseZxvjmvXOrJri0gntLVonJpG5D4MgHfRk72wEHffpM0uFdk/m4frkX AW2pGuRSzpgmDIIch5mpG3HscxFhWud4tbAbRVXuTxRJXLET4UH49JN8TwDVIOUr6WlQre1I/X9 UCcnnGH7ecC64dIGbxv3MXfECdiS1/0z70AAzmZNA== X-Google-Smtp-Source: AGHT+IGHD58QPlVAtgBUb3OnmW8b1TECro3/u8LzQwZlDazI9pByM+zGYPH0GWcgxDVxFaFiCwKpOd6LwgGLKuJUNgQ= X-Received: by 2002:a05:620a:208e:b0:7e3:477d:53b5 with SMTP id af79cd13be357-7e696268737mr1999687985a.13.1754412827133; Tue, 05 Aug 2025 09:53:47 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Top Notch Carpet Cleaning Date: Tue, 5 Aug 2025 09:53:37 -0700 X-Gm-Features: Ac12FXzNG_8HPSbaVLpBDMwBb5DKK09YcFEOONQlqMpPZ_fwdrMB6aAiBnMtWoU Message-ID: Subject: Re: Carpet at 108 NE 14th St, battle ground To: Kelly BSLT properties Content-Type: multipart/alternative; boundary="00000000000059ccb6063ba1114f" X-Spam-Status: No, score=-3.4 X-Spam-Score: -33 X-Spam-Bar: --- X-Spam-Flag: NO --00000000000059ccb6063ba1114f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds super. I will take care of it. James Marsh Top Notch Carpet Cleaning (360) 768-8499 jamesx1234@gmail.com On Tue, Aug 5, 2025, 9:50=E2=80=AFAM Kelly BSLT properties wrote: > They picked tomorrow arrival window of 10:30 - 11:30 > Sent from my iPhone > > On Aug 5, 2025, at 7:17=E2=80=AFAM, Top Notch Carpet Cleaning < > jamesx1234@gmail.com> wrote: > > =EF=BB=BF > Another job just booked that slot online for Thursday. It will now be a > 430 to 530 arrival window on Thursday. I also had a small job reschedule > for tomorrow. I also have a 1030 to 1130 a.m. arrival window tomorrow > morning available. I'm going block both of until you get back to me. > > James Marsh > Top Notch Carpet Cleaning > (360) 768-8499 > jamesx1234@gmail.com > > > > On Mon, Aug 4, 2025, 8:57=E2=80=AFPM Top Notch Carpet Cleaning < > jamesx1234@gmail.com> wrote: > >> There might be dirt in the backing. They went over it too many times an= d >> got it too wet. When it dries, dirt wicks up from the backing. That's = why >> the water is dirty . This is covered by our 30 day guarantee. I don't >> remember smelling anything when I cleaned it. >> >> I don't have anything until Thursday. 3 to 4 arrival window. We could >> get a cancellation before then. >> >> >> >> James Marsh >> >> On Mon, Aug 4, 2025, 8:27=E2=80=AFPM Kelly BSLT properties < >> kelly@bsltproperties.com> wrote: >> >>> Hi James, >>> >>> Our new tenants just moved in to 108 NE 14th St yesterday and say they >>> can smell dog odors coming from the upstairs carpet. They do not have p= ets >>> They rented a carpet cleaner and cleaned the master bedroom and loft ar= ea >>> carpet 5 times and was still pulling out dirty water. He says the smell= is >>> a bit better but a stain also appeared on the carpet. See below. >>> When can you schedule to come back and re-clean the carpets? >>> Best, >>> Kelly Andrews >>> >>> >>> Sent from my iPhone >> >> --00000000000059ccb6063ba1114f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Sounds super.=C2=A0 I will take care of it.=C2=A0

=
James Marsh
Top Notch Carpet Clean= ing
(360) 768-8499=C2=A0=C2=A0=C2=A0=C2=A0
jamesx1234@gmail.com=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0



<= div dir=3D"ltr" class=3D"gmail_attr">On Tue, Aug 5, 2025, 9:50=E2=80=AFAM K= elly BSLT properties <kelly@= bsltproperties.com> wrote:
<= div dir=3D"auto">They picked tomorrow arrival window of 10:30 - 11:30
Sent from my iPhone

On= Aug 5, 2025, at 7:17=E2=80=AFAM, Top Notch Carpet Cleaning <jamesx123= 4@gmail.com> wrote:

=EF=BB=BF
Another job just booke= d that slot online for Thursday.=C2=A0 It will now be a 430 to 530 arrival = window on Thursday.=C2=A0 I also had a small job reschedule for tomorrow.= =C2=A0 I also have a 1030 to 1130 a.m. arrival window tomorrow morning avai= lable.=C2=A0 I'm going block both of until you get back to me.=C2=A0=C2= =A0

James Marsh
Top Notch Carpet= Cleaning
(360) 768-8499=C2=A0=C2=A0=C2=A0=C2=A0
jamesx1234@= gmail.com=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0


=

On Mon, Aug 4, 2025, 8:57=E2=80= =AFPM Top Notch Carpet Cleaning <jamesx1234@gmail.com> wrote:
=
There might be dirt in the backing.=C2=A0 They went over it too many t= imes and got it too wet.=C2=A0 When it dries, dirt wicks up from the backin= g.=C2=A0 That's why the water is dirty . This is covered by our 30 day = guarantee.=C2=A0 I don't remember smelling anything when I cleaned it.= =C2=A0

I don't have = anything until Thursday.=C2=A0 3 to 4 arrival window.=C2=A0 We could get a = cancellation before then.=C2=A0



=
James Marsh

On Mon, Aug 4, 2025, 8:27=E2=80=AFPM Kelly BSLT proper= ties <kelly@bsltproperties.com> wrote:
Hi James,

Our new tenants just moved in to 108 NE 14th St yesterday and say they can = smell dog odors coming from the upstairs carpet. They do not have pets=C2= =A0 They rented a carpet cleaner and cleaned the master bedroom and loft ar= ea carpet 5 times and was still pulling out dirty water. He says the smell = is a bit better but a stain also appeared on the carpet. See below.
When can you schedule to come back and re-clean the carpets?
Best,
Kelly Andrews


Sent from my iPhone
--00000000000059ccb6063ba1114f--